Shipping & returns
Returns & Exchanges
These Policies Only Cover Online Sales
Unworn merchandise may be refunded in the original method of payment, subject to the following:
- Sale items are final sale, these items are not returnable or exchangeable.
- When trying on new shoes please do so on a carpet. Any scuff marks will deem shoes nonreturnable.
- Returns must be postmarked within 7 days of shipping day.
- After 7 days returns will automatically be issued a merchandise credit for the current selling price.
- Returns made after 10 days will not be accepted.
- Footwear returns must be sent in a proper shipping box with the original shoebox inside. Do not tape or attach the label to the shoebox. Returns with shipping tape or labels attached will be charged a 10% restocking fee.
- Please ship items back to the following address stating the reason for return.
The Shoe Attic
409 B West Duke of Gloucester Street
Williamsburg VA 23185